Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and profile details
• Profile Data: Skills, interests, experience, and bio information
• Volunteer Activity: Applications, opportunities posted, and communication records
• Usage Data: How you interact with our platform, pages visited, and features used
• Device Information: IP address, browser type, and operating system

We use the information we collect to:

• Provide, maintain, and improve our services
• Match volunteers with relevant opportunities
• Communicate with you about updates, opportunities, and platform news
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

We share your information only in the following circumstances:

• With NGOs: When you apply to volunteer opportunities, relevant profile information is shared with the posting organization
• With Service Providers: Third-party vendors who assist in platform operations (e.g., hosting, analytics)
• For Legal Reasons: When required by law or to protect our rights
• With Your Consent: Any other sharing is done with your explicit permission

We never sell your personal information to third parties.

We implement industry-standard security measures to protect your data:

• End-to-end encryption for sensitive data
• Regular security audits and penetration testing
• Secure authentication with OAuth 2.0
• Access controls and monitoring
• Regular backups and disaster recovery plans

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing activities

To exercise these rights, contact us at privacy@ngoplatform.com

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our platform
• Improve our services

You can control cookie preferences through your browser settings.

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention for a period of up to 7 years.

Our services are not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

We may update this privacy policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this privacy policy or our data practices, please contact us: